{"id":138,"date":"2026-05-31T17:41:55","date_gmt":"2026-05-31T17:41:55","guid":{"rendered":"http:\/\/perkinknives.net\/?page_id=138"},"modified":"2026-05-31T17:41:55","modified_gmt":"2026-05-31T17:41:55","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/perkinknives.net\/staging\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n

At Perkin Knives, we take pride in the quality of our products and aim for complete customer satisfaction. If you’re not entirely happy with your purchase, we offer a straightforward return and refund process.<\/p>\r\n

1. Order Cancellations<\/strong><\/h3>\r\n

If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been dispatched, we will issue a full refund. If the order has already been shipped, you may still return it following our return policy.<\/p>\r\n

2. Returns<\/strong><\/h3>\r\n

We accept returns within\u00a014 days\u00a0of receiving your order. To be eligible for a return:<\/p>\r\n

    \r\n
  • \r\n

    The item must be\u00a0unused, in its original packaging, and in a resalable condition.<\/p>\r\n<\/li>\r\n

  • \r\n

    Custom or personalized products\u00a0cannot be returned, unless faulty.<\/p>\r\n<\/li>\r\n

  • \r\n

    You must notify us before sending any returns.<\/p>\r\n<\/li>\r\n<\/ul>\r\n

    To initiate a return, please email us at [insert email address] with your order details.<\/p>\r\n

    3. Refunds<\/strong><\/h3>\r\n

    Once we receive and inspect the returned item, we will process your refund within\u00a014 days. Refunds will be credited to your original payment method. Please note:<\/p>\r\n

      \r\n
    • \r\n

      Shipping costs are non-refundable, unless the return is due to an error on our part.<\/p>\r\n<\/li>\r\n

    • \r\n

      If the returned item is\u00a0not in its original condition\u00a0or has been used, we may reduce the refund amount accordingly.<\/p>\r\n<\/li>\r\n<\/ul>\r\n

      4. Faulty or Incorrect Items<\/strong><\/h3>\r\n

      If you receive a defective or incorrect item, please contact us immediately with photos of the issue. We will arrange for a replacement or a refund, including return postage costs if applicable.<\/p>\r\n

      5. Return Shipping<\/strong><\/h3>\r\n

      Customers are responsible for return shipping costs unless the return is due to an error or fault on our part. We recommend using a\u00a0tracked and insured\u00a0service, as we are not responsible for lost or damaged returns.<\/p>\r\n

      6. Non-Returnable Items<\/strong><\/h3>\r\n

      The following items\u00a0cannot be returned, unless faulty:<\/p>\r\n

        \r\n
      • \r\n

        Personalized or custom-made products<\/p>\r\n<\/li>\r\n

      • \r\n

        Used or damaged items (unless they arrived damaged)<\/p>\r\n<\/li>\r\n

      • \r\n

        Items returned after 14 days without prior approval<\/p>\r\n<\/li>\r\n<\/ul>\r\n

        7. Contact Us<\/strong><\/h3>\r\n

        For return requests or any questions, please reach out to:<\/p>\r\n

          \r\n
        • \r\n

          Email:\u00a0\u00a0info@perkinknives.com<\/p>\r\n<\/li>\r\n

        • \r\n

          Phone:\u00a002035000214<\/p>\r\n<\/li>\r\n

        • \r\n

          Address:\u00a0\u00a0Perkins Steel LLC, Sharjah Media City, Sharjah, UAE<\/p>\r\n<\/li>\r\n<\/ul>\r\n

          We strive to make every purchase with Perkin Knives a satisfying experience. If you have any concerns, please get in touch, and we\u2019ll be happy to assist you.<\/p>\r\n","protected":false},"excerpt":{"rendered":"

          At Perkin Knives, we take pride in the quality of our products and aim for complete customer satisfaction. If you’re not entirely happy with your purchase, we offer a straightforward return and refund process. 1. Order Cancellations If you wish to cancel your order, please contact us as soon as possible. If the order has […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-138","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy - Perkin<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Perkin\" \/>\n<meta property=\"og:description\" content=\"At Perkin Knives, we take pride in the quality of our products and aim for complete customer satisfaction. If you’re not entirely happy with your purchase, we offer a straightforward return and refund process. 1. 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